BOOKINGS POLICY AND TERMS AND CONDITIONS FOR PRIVATE EVENTS
1. Studio availability
Our availability will depend on other private event bookings and any previously scheduled public sessions.
We may not always be able to book you in at your requested date and time, however we will always do our best to accomodate for your bookings or provide you with alternate times and or options available.
Submitting a booking request does not guarantee your requested date and time. Upon submission of your booking form, you will receive a response within 72 hours. Submissions made on Fridays - Sundays may have a longer response time, as we are in running our 'brush and sip' sessions on these days. We thank you kindly for your patience.
2. Session Time
All private event sessions are run for 3 hours (unless otherwise discussed) to allow for sufficient painting time.
The price covers 3 hours in the studio reserved for your event only, painting equipment including an apron, a take home canvas, glassware for your drinks and an instructor to guide you through the painting session.
f you would like a shorter session time, please email us at for available options. Please note shorter sessions are not available for Fridays - Sundays.
Session times are strict and we are unable to offer extensions or additional time if you have not finished your painting. We run our sessions to a schedule and will do our best to ensure everyone has sufficient time to finish their paintings and have their paintings dry by departure time, as well as to clean down and for photos at the end. We ask that your party also be mindful and respectful of our schedule and follow along to the timeline, as best as possible.
3. We require bookings to be made at least 3 weeks in advance to your preferred date and time
Booking requests received with less than 3 weeks before the event will be subject to restrictions and full payment for the event required immediately.
4. Deposit Payment
Upon enquiry and receiving a reply from our studio, please place your deposit as soon as possible to avoid missing out - on occasions, we receive numerous requests for a particular date and time, it is first come first serve (depending which party places their deposit first) in these situations. Your event will be assumed cancelled if we do not receive your deposit or any communication from your party within 5 days or the specified date upon sending the deposit link.
The deposit covers 2 seats and will be subtracted from your final balance. It is non-refundable in the case of event cancellation.
5. Painting Selection
Once we have received deposit payment is received, you will be emailed our available painting selection and be able to choose the painting for the event.
We can also create a customised painting for your event for an additional fee. Please note we require at least TWO MONTHS notice and we cannot always copy your preferred image or theme exactly due to copyright reasons.
7. We are strictly BYO and do not sell or supply any alcohol, drinks or food at the studio
There are plenty of bottle shops and restaurants around our studio for you to purchase drinks and food from - food deliveries to the studio also welcome, however these MUST be made after your arrival as we are unable to accept deliveries on your behalf.
We are also happy to put you in touch with some local caterers or recommend places for your event.
8. Minimum Booking Requirements
If your estimated/final number of guests does not meet our minimum requirements, we may charge you an additional fee, cancel your event or open the event to a public session.
9. We are not a fine arts studio or an intensive arts course,
Our studio is solely based on the premises of having fun and tackling the very basics of painting. Therefore, we may not be able to offer a full tutorial on specific painting techniques and only provide basic painting materials (canvas, paintbrushes, paint, water jar and apron).
Additionally, our equipment, including paint brushes and easels, are commonly shared and may not be in perfect condition. If you have any issues, please let our team know and we can swap out your equipment. We ask that you treat and use our equipment respectfully and be mindful for future uses.
The actual model painting at time of event, and the overall tutorial, will vary in colour and technique to inspire creativity and the model painting is only used as a guide to help you achieve your masterpiece. You will find it is very difficult to replicate a model painting exactly and this is not the ultimate goal of our studio - we want you to be creative, have fun with painting and add your own flair to your artwork.
As we are a painting studio after all and sometimes things get messy or accidents happen, we are not responsible for any paint spills/splashes that may end up on your clothing/personal items.
Please wear comfortable clothing so you can sit on a stool for 3 hours and that you do not mind getting some paint on in case of accidents.
11. Guest Behaviour
Please be considerate of our environment and drink responsibly. Any person deemed intoxicated and disruptive will be asked to leave the premises and will be held liable for any damages.
Please be respectful to other customers and our team. Anyone deemed offensive or conducting inappropriate behaviour will be required to leave the premises.
12. Cancellations and late arrivals
We have a very strict cancellation policy in place, due to high expenses cost.
If you are required to cancel your event, please give us as much notice as possible by sending a direct email to firstname.lastname@example.org. There are strictly no refunds for cancellations, however we will offer you a credit note for the cancelled seats.
If we are not notified of event cancellation or cancelled seats in writing, we are unable to offer credit notes, and the payment will be forfeited.
If you are expecting to be late to your event or will have late arrivals, please let the team know via SMS to 0452 065 650 or let us know, on your arrival to the event, the total number of late attendees and their expected arrival time so we can plan and make adjustments to the session schedule - unfortunately, we are unable to offer extended time to the session end.
Please note and respect that we may not be able to continue waiting and delay the session start time, as we need to ensure the majority of attendees can finish their paintings before session end/departure.
If you are late to the event, we ask that you please respect the other attendees and promptly settle in so our team can catch you up, with minimal disruption to the session flow. Please note, if attendees are more than 2 hours late to a session, we are unable to allow you to paint and your payment will be forfeited, as the time remaining does not allow for a completed and dry painting by session end.